When an employee or coworker blows up in anger, frustration, or tears, most people have one of two reactions: run for cover or try to solve the problem. Unfortunately, neither is likely to truly help. The best thing to do is to help the person get it out of their … Read More
No matter how smoothly things usually go in a workplace, there may come a time when colleagues don’t get along for some reason. Many of these disputes settle themselves over time, but not all of them. It might be two co-workers arguing over who is in charge of a project, … Read More
If you have a conflict that is headed to mediation (including an investigation with the Human Rights Bureau, which will attempt to mediate the case before they decide it), preparation is key. This includes not just getting facts organized; you also need to have your goals clearly articulated. Before you … Read More