Deborah came to my rescue when I needed formalize our company’s procedures for a third-party food safety audit. Writing has never been my strong suit and before I met Deborah I was losing sleep over how I would pull everything together while still managing all of my other responsibilities.

Deborah has an amazing ability to ask the right questions, evaluate the process, then organize someone’s words into formal documents. Not only did we pass our audit thanks to her fast turnaround and thoughtful technical writing and organization, but she is now my go-to person for organizing all of my processes and procedures as we grow our business.

Deborah has been an integral part of our internal quality audit program here at Lattice Materials for almost two years. Deborah’s participation is beneficial to us because she offers a unique outside perspective that our internal auditors cannot provide. She has a talent for asking questions that not only prepare our employees for our upcoming recertification audit but also help us uncover any weaknesses that we may have in our system before they become major nonconformances. She takes the audits seriously and is very professional, but each employee she talks to is at ease due to her friendly disposition.